Finstar Financial Group is an international private investment
advisory company with around US$2 billion of assets under
management. I enhanced and standardized documentation for complex
software systems, directly contributing to the firm’s compliance,
client communication, and growth objectives.
Company website:
https://www.finstar.com
Responsibilities
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Front-end development of technical documentation for
information, methodological and marketing purposes, operational
documents (technical specifications, manuals for users,
administrators, managers, etcetera) in a web format using HTML,
CSS, JS (JavaScript, a foundational programming language for web
development), and Web APIs, ensuring user-friendly experience
that enhances engagement and performance. Showed expertise in:
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ECMAScript advanced features.
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Asynchronous programming.
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Performance optimization.
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In-depth Event Loop and Concurrency Model understanding.
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Advanced Object-Oriented Programming (OOP) techniques.
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Functional Programming (FP) principles.
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Designing and styling of documentation for marketing purposes,
ensuring that technical content is informative and also visually
appealing. This leads to the creation of engaging documents that
effectively communicate complex information.
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Interaction with other specialists as part of the front-end
development of technical and operational documentation.
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Description of technical solutions from the point of view of an
information technology specialist together with developers,
ensuring clarity and understanding for audiences to support user
comprehension.
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Development and design of highly detailed business process
models, contributing to a clearer understanding of workflows for
improved project efficiency.
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Maintaining the knowledge base within the company.
Achievements
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Thanks to my work and personal qualities, I am the first
technical writer in the history of the company. I developed and
maintained a complete documentation package from scratch,
comprising hundreds of interactive documents, including
technical specifications, API guides, and user manuals, using
modern front-end web technologies (HTML, CSS, JS, Web APIs).
This work enhanced the company's image, improved the competitive
advantage of products, and increased the visual appeal and
usability of the documentation.
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Updated and maintained the internal knowledge base, making
important information easily accessible to employees and
minimizing the time spent searching for necessary resources.
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Created detailed business process diagrams, leading to improved
project efficiency by enhancing understanding of workflows.
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Designed and styled documentation for marketing purposes,
resulting in increased user engagement and significantly
improving comprehension of complex information.
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Collaborated with stakeholders to ensure the accuracy of
technical solutions, facilitating clearer understanding of
technologies and reduced the need for additional support.
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Developed a style guide to standardize documentation practices
within the company, improving the quality and consistency of
created materials.
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Showed the ability to work in accelerated mode to meet client
needs, maintaining a high level of quality and receiving
commendations from management for achieved results.